Why User Experience needs to be called Human Experience

Let’s declare our user a human being, a person who is smart and discerning, adventurous and inquisitive, sensitive and sensual

HX Design Essentials: The Human Experience

Welcome to the world of HX, a world inhabited by human beings, making things possible

We can build the product, but we cannot build the person using the product

Our focus as researchers and designers has to be the understanding of how a human uses and interacts with our designs and content. Rather than conducting conceptual research on how a device, design, or service, functions, we must ask about the person first.

Who is she?

Who is he?

How does s/he relate to the product?

How does s/he use the product?

For example, let’s look at this sound engineer’s work environment

Photo by Free To Use Sounds on Unsplash

This engineer is using his devices in very unexpected ways.